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As an early member of the cohort Generation X, I was raised by a Dutch mother and an Indonesian stepfather. My Spanish father, who I’ve never had the chance to meet, died in 1983 in Gijon, Spain.
I grew up in a small village, close to the port of Rotterdam. Although my childhood was troubled, I hold dear memories of the times I spent with friends. After moving to Almere, at the age of 25, I met with Stella and got happily married.
Having survived cancer twice, I became more than aware of our vulnerability. My books are therefore also intented as my legacy. Hopefully I’m able to add something of value to the already common knowledge and understanding of the dynamics of customer relationships.